Vacation Information LuxeryTent

Cleaning
We take great care in cleaning our rental accommodations. If you are not satisfied, please inform one of our employees at the reception. We will take care of it as soon as possible. Smoking is not allowed in this accommodation.

For rent
Would you like to rent kitchen sets, bath sets and/or extra linen during your stay? We will be happy to bring this to you. Also for the rental of children's chairs, camping beds and bed barriers you may contact the reception by phone.

Wifi
To log in to the wifi network you need the wifi sticker. You can find this on the park information (obtained upon arrival). If you want WiFi throughout the park, you can buy a code at the reception. The TerSpegeltapp can be used (partially) without WiFi!

Barbecue
There is a barbecue at the accommodation. Please clean the grill after each use. We rely on you to leave the barbecue and grid neatly when you leave!

Malfunctions
If you notice anything damaged or not working properly in the rental accommodation or on the park, please report it to one of our reception staff. Our technical service will take care of it as soon as possible.

Energy and water
We use energy as sparingly as possible by using solar energy and dimmer switches. Therefore, please turn off the heating and lights when leaving the accommodation. In the interest of environment and cost reduction, it is not allowed to wash your car on the park, fill swimming pools, make water slides on the fields or leave the tap running for a long time.

Still have questions? Feel free to ask them 'live' to one of our staff members!
Reception: 0497-512016 (for emergencies after hours, option 1)
Live chat: www.terspegelt.nl - WhatsApp: +3197026258661 

What is included in the LuxuryTent?
Anything missing? Then feel free to stop by the reception.

How to use the electric heater?

1. Turn the thermostat counterclockwise to its lowest setting.
2. Make sure the plug is plugged in.
3. Select power input with switches 1250W or 2000W.
4. For rapid heating, turn thermostat clockwise to highest temperature setting.
5. When the room has reached a comfortable temperature, turn the thermostat counterclockwise until the heater turns off. At this beach, the thermostat will automatically turn on the heater (the indicator light comes on) and turn it off (the indicator light goes off) to maintain the selected temperature maintained.
6. To turn the heater off, turn the thermostat counterclockwise to the lowest setting and turn both power input switches off.

If this heater does not provide enough heat, it is possible to borrow an additional heater from the front desk.

This will then be brought and connected by an employee of the technical department

ATTENTION!
- The stove may not be covered
- The device must not be hidden from view by curtains, furniture, towels, etc.
- Turn off the stove as soon as you leave the accommodation.

How to use the microwave.
Using one knob, set the appropriate power level depending on heating or defrosting. Turn the other knob to the desired number of minutes. Please clean the microwave after each use.

Is the stove not working or do you have questions about using it?
Please report this to the reception desk or call 0497-512016. We will pass on the report to the technical department. They will then come by as soon as possible to help.

On the departure day, keys must be handed in at the reception before 10:00 am. Should you leave outside the reception opening hours, please notify the reception in advance. The key can then be deposited in the key box at the outgoing barrier.

What to do before departure?

• Leave the LuxuryTent swept clean.
• Turn off the heating/stove and close all windows.
• Make sure all used kitchen inventory is back in the cabinets clean.
• Leave the refrigerator on and turn off all lights.
• You may put your linen packages in the white bag provided and leave them in the accommodation for our cleaning staff.
• Have you rented a high chair, camp bed (with or without bed linen package) and/or a bed rail? Then please leave this clean in the accommodation. We will pick it up on the day of departure.
• Please sort your garbage, glass and paper and bring it to the recycling center behind the supermarket.

How cool and fun was your vacation?
Let one of our reception staff know and pass on comments and tips as well.
We look forward to seeing you again.... See you at TerSpegelt!